After resetting your device, wait for one hour and then check if your device can connect. See: How do I perform a factory reset on my device?ģ. f you are still not able to access your services, reset your device to factory settings. Check that the Traffic service subscription is valid and Activatedįor Smartphone Connected devices, make sure your phone is compatible and connected to your navigation device. Īfter following these steps, you'll see one of these screens: For Screen 1ġ. įor Mazda Navigation System NB1 LIVE: From the Main Menu, select Settings and Status & Information, then select Version information and Network. If this option is not available on your navigation device, from the Main Menu, open Settings, Connections and then select Network. Select the Main Menu button then select TomTom Services. See: How do I perform a factory reset on my device?Ĥ. If you are still not able to access your services, reset your device to factory settings. See: Connecting your GO Discover/ Expert to TomTom services using your smartphoneģ. Make sure your phone is connected to your navigation device. Make sure that the Traffic service subscription is valid and listed as Activated Open the Main Menu, select the question mark and then select About.Ģ. If you're unsure of the model of your navigation device, you can click our chatbot Bongo in the bottom-right of the page to get help identifying your device.ġ. TomTom GO Discover / GO Expert / GO Camper Max / GO Exclusive
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